The best field service app your technicians will ever use.

Frictionless field execution for your teams and subcontractors. Give technicians instant job access, AI troubleshooting for complex situations, and one-tap logging in the field. Completed jobs sync right back into your systems.

  • Service Check-ins
  • |
  • Job ReportingAI Assisted
  • |
  • Route Planning
Quick and exact

Access jobs in seconds. Zero device setup.

Give your technicians instant and exact access to job details and job reporting every time. Works immediately on any phone via smart search or camera scan—or supercharge your fleet with optional durable NFC tags for instant tap-to-open access and verified proof of physical presence.

  • Secure for subcontractorsShare jobs with external contractors without managing their phones or granting corporate network access.
  • Search, scan, or tapFind equipment instantly by customer or serial number, scan a QR code, or tap an optional rugged Thinkertag.
  • Verified proof of physical presenceClose-range NFC timestamps give you and your clients honest, tamper-proof proof of every on-site service visit.
Jobs
SBrussels Airport Company
Info
Chat
Map of Brussels Airport, Zaventem
S
MapLibre | © AWS, HEREi
Brussels Airport Company
Terminal A, Pier A, 1930, Zaventem
Bean-to-cup coffee machine
Contacts
Sophie Janssens
Facility Manager Zaventem
Brussels Airport Company NV
+32 470 12 34 56
Thinkertags Installed
Tap or scan to start service
Pending
Service report
Start Service
Service Reporting and AI-Assistance

Clear digital checklists and instant answers right at the machine

Technicians fill out checklists, log measurements, and take photos right on their phone. When an unfamiliar error code appears, the built-in AI assistant looks up the manual on the spot so they can debug issues independently.

  • Standard service checklistsRecord test values, parts swapped, and before-and-after photos for uniform reports.
  • Instant manual lookup with AIAsk about error codes or wiring diagrams and get immediate guidance from the manual.
  • Recurring rounds & easy syncAuto-schedule periodic service (like twice a year) and export finished reports back to your system.
Compatible with
OpenAIAnthropic
Jobs
SBrussels Airport Company
Info
Chat
Service
Brew Unit
Readings
Before
After
Brew temp
91 °C
93 °C
Pump
8.4 bar
9.0 bar
Grind time
7.1 s
6.4 s
Shot counter14 820
Water Quality
Measured at machine
Inlet
Filtered
Target
Hardness
12 °dH
4 °dH
< 6 °dH
TDS
310
120
< 150
Parts & Filters
Parts swappedWater filter x1, brew gasket x1
Final Check
Machine cleaned & tested?Yes
Wrap-up
Logistics
Kilometers driven39.5 km
Extra time20 min
Reason for extra timeMaalwerk moest opnieuw gekalibreerd worden.
Mark Service Done
Jobs
SBrussels Airport Company
Info
Chat
Tell me more about todays Job
16:57
Hey! Here's what's lined up for today:
Job Details:
  • Customer: Brussels Airport Company
  • Location: Terminal A, Pier A, 1930, Zaventem
  • Unit: Bean-to-cup coffee machine (Pier A café)
  • Job type: Standard service
  • Status: Pending
  • Parts brought: Water filter, brew group gasket
Contact:
  • Sophie Janssens (Facility Manager Zaventem) — Brussels Airport Company NV — +32 470 12 34 56
It's a standard service on the bean-to-cup machine at the Pier A café. You've got a water filter and a brew group gasket listed for this visit. Remember the usual checklist — descale, clean the brew group, calibrate the grinder, log the shot counter, and check the drip tray and steam wand.
Anything else you want to know before heading out?
Type a message...
Send
Route Planning

Group jobs by area and plan your service day on a map

See upcoming jobs on a clean map, grouped by area. Drag and drop stops into the sequence that makes practical sense, and check real drive times powered by Google Maps before heading out.

  • See all jobs on the mapPick upcoming jobs and view the full route and drive times calculated from your depot.
  • One-tap route optimizationLet Google calculate the most efficient sequence between stops to cut driving time and fuel.
  • Simple drag-and-dropEasily rearrange stops to match customer availability — you stay in control of your schedule.
Powered by
Google Maps — Route distances and drive times powered by the Google Maps API

Base → 4 jobs → Return
Google Maps
18 km1h 5min
Route map
Rue de la Loi 200, 1040 Brussels
1.6 km 6 min
F
1
Snack vending machineCafé Luxembourg
Place du Luxembourg 1, 1050 Brussels
3.7 km 12 min
S
2
Water dispenserPullman Brussels Midi
Place Victor Horta 1, 1060 Brussels
4.5 km 18 min
S
3
Ice cube machineCafé Belga
Place Eugène Flagey 18, 1050 Brussels
5.4 km 19 min
S
4
Two-group espresso machineHotel Amigo
Rue Antoine Dansaert 200, 1080 Brussels
2.8 km 10 min return
Rue de la Loi 200, 1040 Brussels
Fleet oversight & service partners

Total fleet oversight, catch missed services, and share partner access

Manage your fleet and team from one central web dashboard. Both HQ and regional partners can search and filter the inventory in seconds to spot overdue units or unsubmitted reports, while partner access stays strictly isolated.

  • Catch missed services instantlyFilter your fleet in seconds to find machines that haven’t been serviced or reported.
  • Keep partner data separateContractors only see their assigned machines. Client lists, pricing, and other fleet data never leak.
  • Microsoft Entra ID (SSO & SCIM 2.0)Seamless login with multi-tenant SSO and automated user provisioning via SCIM 2.0 — access is revoked the instant someone leaves.
HQ overview1,200 active machinesFull fleet visiblePick a partner above to see their isolated view
Physical Superpower

Optional industrial tags for 1-second machine access

  • 35 × 35 × 2 mm
  • IP68 Waterproof
  • Zero Batteries
  • NFC + QR Backup
  • Works on Any Phone

Thinkertags works out-of-the-box with zero hardware. When you're ready for instant 1-second machine access and tamper-proof physical proof of visit, slap our rugged IP68 tags on your critical units.

  • Instant 1-second access

    A quick tap at the machine opens today's job card, manuals, and checklists immediately—no searching or typing.

  • Tamper-proof proof of presence

    Close-range NFC timestamps give you and your clients indisputable verification that a technician was physically at the machine.

  • Passive tags, zero batteries

    Powered directly by the smartphone when tapped. IP68 waterproof, chemical-resistant, and maintenance-free for years.

  • Zero-hardware fallback

    No tags attached yet? Technicians can always search by serial number or scan via QR. Your team is never blocked.

Thinkertags durable industrial NFC tags for instant equipment access
Book a walkthrough

Book a 20-minute walkthrough with Gustaf

Pick a time that fits your day — a friendly, no-pressure walkthrough on Google Meet to see smart route planning, simple checklists, and instant machine access in action.

Gustaf Ydström

Gustaf Ydström

Key Account Manager & Founder

With over a decade optimizing large-scale enterprise workflows for clients like Telenor and DeLaval, Gustaf bridges the gap between executive oversight and frontline simplicity. He built Thinkertags so operations leaders get complete fleet accountability without forcing technicians through clunky forms and app installs.

Digital TransformationCloud InnovationField Service Management
Previously at
Thinkertags product demo20 min · Google Meet
outubro de 2026
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quarta-feira, 21 de outubro